Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kayla King

Kayla King

February 12, 2026

5  out of  5
rating by Kayla King
"Brandon & his team are amazing! Always quick to answer questions and always getting me the best rates! I would highly recommend him for any of your insurance needs! 5 star service always!"
We responded:
"We are so happy you enjoyed our office experience! We appreciate the review and here for any questions you may have in the future!"
Profile photo of Genevieve Gray

Genevieve Gray

February 12, 2026

5  out of  5
rating by Genevieve Gray
"Brandon and Amy are great! Totally knowledgeable and helpful. They are there to answer a quick question or go into a deep dive explaining everything you could want to know about insurance. Questions are answered with a smile. I feel confident that they will continue to have my best interests at heart and do what they can to ensure my insurance needs are met and that they fit within a workable, manageable budget. I recommend auto, home, and life insurance."
We responded:
"Thank you for the review! We love the feedback you have given. We are ready to serve anyway we can in the future! We appreciate your business! "
Profile photo of Luke Slusarski

Luke Slusarski

February 11, 2026

5  out of  5
rating by Luke Slusarski
"Great help and answered all of my questions. Thanks!!!"
We responded:
"We are glad we were able to take care of you Luke! Thank you for the review! "
Profile photo of Priscilla sweitz

Priscilla sweitz

February 5, 2026

5  out of  5
rating by Priscilla sweitz
"Shahayla is very friendly!"
We responded:
"We are glad to hear that Shahayla took care of you in a friendly and professional way. Thank you for the review! "
Profile photo of savanna butler

savanna butler

February 5, 2026

5  out of  5
rating by savanna butler
"Brandon’s agency makes it simple and fast to set up an account. I’ve been very pleased with the accommodation, quick fixes, and great service that Shahayla has been able to give me, as well as her ability to give explanations that make things less difficult to understand."
We responded:
"Thank you for the review! We are happy to hear how Shahayla has made your experience a positive one. We look forward to providing that same experience every interaction! "
Profile photo of Logan Polvi

Logan Polvi

January 9, 2026

5  out of  5
rating by Logan Polvi
"Gave us great service on getting us a home insurance policy."
We responded:
"Thank you for the review! Glad to hear you experienced great service with dealing with our office. We are here for when you need us! "
Profile photo of Tom Lafrenz

Tom Lafrenz

December 30, 2025

5  out of  5
rating by Tom Lafrenz
"Thank you for your help in the Medicare transition and helping me get the right plan. It was such and easy process with no hassles. I truly appreciate your knowledge and it was a great experience."
We responded:
"So glad to hear the process of switching Medicare products was a smooth transition. We look forward to continuing working with you in the future! "
Profile photo of Patricia fredrickson Fredrickson

Patricia fredrickson Fredrickson

December 11, 2025

5  out of  5
rating by Patricia fredrickson Fredrickson
"I highly recommend Brandon and his team Shahayla and Amy when shopping for insurance! He was able to save me tons of money on my car and home insurance, and helped me better understand the coverage I have. They also set me up with a great life insurance policy that provides me more coverage for a better price than what I was receiving before. Overall, a great team full of very professional people. If you are looking for any type of insurance Brandon and his team are the way to go!"
We responded:
"Thank you for the review! We are so happy to hear we helped you in so many ways. We look forward to taking care of you in the future! "
Profile photo of Jayne Niederkorn

Jayne Niederkorn

December 5, 2025

5  out of  5
rating by Jayne Niederkorn
"He is the best! Brandon carefully tailored my Medicare advantage plan to fit my current needs and researched doctors to fit for me. He is super friendly and easy to work with. I highly recommend him."
We responded:
"I’m so happy we were able to assist you in finding the plan that fit your needs. Looking forward to helping you out in the future! "
Profile photo of marlene dissette

marlene dissette

December 2, 2025

5  out of  5
rating by marlene dissette
"I found State Farm after paying an extra extraordinary amount towards another big insurance company. I was pleasantly surprised to have a real person talk to me and about benefits of certain areas of the policy. I would recommend Brandon to anyone in the Lincoln City area. Very easy to talk to and works with you and your needs."
We responded:
"We are so happy you saw the value in our agency! Thank you for the review and looking forward to helping you in the future! "
Profile photo of Xoe Gyllenskog

Xoe Gyllenskog

November 15, 2025

5  out of  5
rating by Xoe Gyllenskog
"Brandon and his team are great! They were super helpful with our homeowners insurance! I highly recommend this office!"
We responded:
"Thank you for the review! We are happy to meet your insurance needs. Please reach out when you are in need of our assistance! "
Profile photo of Tisha Crunkleton

Tisha Crunkleton

November 3, 2025

5  out of  5
rating by Tisha Crunkleton
"Brandon and his team were super helpful with meeting all my insurance and retirement planning needs! Saved over $1000 a year on my auto and home insurance! Was also able to get hooked up with a very affordable life policy to protect my family! Go talk to Brandon and his team!"
We responded:
"We are so happy to hear about your positive experience with our office! Thank you for the feedback! Let us know if you have any questions. We are here to help! "
Profile photo of Kyle Kennedy

Kyle Kennedy

October 27, 2025

5  out of  5
rating by Kyle Kennedy
"Brandon and team are absolutely 5-star. Not only have they been a joy to work with, the rates they helped us secure are vastly lower than any other insurance company we've worked with. I owe this to their efficiency in knowing the coverages, discounts and policies we should take advantage of. We have like 6 policies with them now. Changing and altering policies is easy peasy. I unequivocally recommend Brandon Carpenter's branch and by extension State Farm"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Niki Brown

Niki Brown

August 29, 2025

5  out of  5
rating by Niki Brown
"Brandon helped us better understand a policy we have as well as reviewing our current homeowners policy and making adjustments we felt we needed. He is very easy to talk to and answered our questions. We enjoyed our time with him."
We responded:
"Thank you for the review. We are glad you’ve had an amazing experience with our office. We look forward to providing you with outstanding customer service in the future!"
Profile photo of Sharon Jorgensen

Sharon Jorgensen

August 28, 2025

5  out of  5
rating by Sharon Jorgensen
"Very pleasant experience with Joni and Brandon Carpenter State Farm Insurance, Lincoln City, Or. I did a lot of insurance shopping and Joni was knowledgeable and available with quotes that met my needs. I definitely recommend that you contact them before making your insurance decision. Sharon Jorgensen, Gleneden Beach, Oregon"
We responded:
"Thank you for the review! We are happy Joni was able to help you get great coverage and make it easy to understand. We are here for anything you could need in the future! "
Profile photo of Jeri Meyer

Jeri Meyer

August 7, 2025

5  out of  5
rating by Jeri Meyer
"I rarely leave reviews, but I felt compelled to share my outstanding experience with State Farm. From the moment I walked through the door, I was treated with genuine care, professionalism, and a level of expertise that’s hard to find these days. The team took the time to understand my unique needs and explained all my options clearly…no pressure, just honest advice. Whether it was home, auto, or life insurance, they found me the best coverage at a price that fit my budget perfectly. I never felt like “just another client.” Instead, I felt like a valued part of their community. What truly sets this State Farm agency apart is their responsiveness and support. When I had a claim, they guided me every step of the way and followed up regularly to ensure everything was being handled. That level of service is priceless. If you’re looking for an insurance agency that combines knowledge, compassion, and integrity, look no further. Brandon and the entire team are top-notch. Highly recommended!"
We responded:
"Thank you for the review Jeri! I’m happy to hear how our office has gone above and beyond for you. We pride ourselves in our customer service and we are here for anything you need in the future! "
Profile photo of Brian Rogers

Brian Rogers

August 7, 2025

5  out of  5
rating by Brian Rogers
"Amazing service! They go above and beyond for their customers! Wouldn’t go anywhere else!"
We responded:
"I’m glad our team was able to assist you with a great customer experience. We value our relationships with our customers. Please reach out whenever you need us in the future! "
Profile photo of Amy Slusarski

Amy Slusarski

July 30, 2025

5  out of  5
rating by Amy Slusarski
"Brandon's team is so friendly and helpful. Whether you work with Shahayla, Joni, or Amy, they are capable of handling questions about anything from your auto or homeowners to life and retirement. Brandon is down to earth and patient. I appreciated my entire experience and highly recommend him and his team!"
We responded:
"Thank you for the review! We are happy to hear we were able to give you an amazing experience as we take pride in taking care of our customers. We are excited to serve you again real soon! "
Profile photo of Paul Adams

Paul Adams

July 21, 2025

5  out of  5
rating by Paul Adams
"Very helpful. Full of information to help!"
We responded:
"I’m glad our office was able to satisfy your insurance needs. If you need anything more from us you know where to find us! "
Profile photo of Jordan Snapp

Jordan Snapp

July 18, 2025

5  out of  5
rating by Jordan Snapp
"These guys were super helpful with all my needs, they listened, they performed, and got me set up with the best situation for me"
We responded:
"I’m glad Brandon and his team were helpful with all of your needs to fit your budget and to protect your assets. We appreciate you! "
Profile photo of Alex Roselles

Alex Roselles

July 15, 2025

5  out of  5
rating by Alex Roselles
"Wow. Brandon and his team with State Farm completely went above and beyond. Great customer service, friendly staff, and no BS. If you are looking for quote to switch GO SEE BRANDON. His knowledge and ability to explain things to a simple person is unmatched. Thanks for all your great work Brandon!"
We responded:
"What an awesome review! I’m glad Brandon and his team was able take care of your insurance needs. We look forward to providing the same level of service and professionalism you experience in our office going forward! "
Profile photo of Doug Miller

Doug Miller

July 10, 2025

5  out of  5
rating by Doug Miller
"Very good, I appreciate his service. Great insurance agent."
We responded:
"I’m glad Brandon was able to assist you and exceed your expectations. We look forward to continuing to serve you "
Profile photo of Justin Fleming

Justin Fleming

June 18, 2025

5  out of  5
rating by Justin Fleming
"Got me switched over from another provider quickly and took care of all the questions directly with my mortgage lender and bank lender for my auto loans and took the hassle and headache out of everything for me !!! Stand up agent and will be referring friends and family to him ! Thank you for the excellent service and professionalism"
We responded:
"Thank you, Justin! I'm happy to know that the transition was smooth and that we could assist with your inquiries. Your referrals mean a lot to us, and I'm grateful for your trust in my service. If you ever need anything else, feel free to reach out!"
Profile photo of Jamie Hess

Jamie Hess

June 1, 2025

5  out of  5
rating by Jamie Hess
"Brandon is a great guy and is able to help with any of your insurance needs."
We responded:
"Thank you, Jamie! I'm happy to hear that Brandon was able to assist with your insurance needs. We appreciate your feedback and are always here to help with anything else you might need. Thanks for choosing us!"
Profile photo of Joni Hartford

Joni Hartford

May 14, 2025

5  out of  5
rating by Joni Hartford
"Brandon and his office crew are amazing! They are very knowledge and ask the right questions to make sure your coverage is adequate and meets your needs! He even visited with me about life insurance to make sure my family was taken care of. Highly recommend this office!"
We responded:
"Thank you, Joni, for your wonderful feedback! I'm glad to hear that our team was able to provide the coverage you need and discuss important aspects. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"