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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kayla King

February 12, 2026

5  out of  5
rating by Kayla King
"Brandon & his team are amazing! Always quick to answer questions and always getting me the best rates! I would highly recommend him for any of your insurance needs! 5 star service always!"
We responded:
"We are so happy you enjoyed our office experience! We appreciate the review and here for any questions you may have in the future!"
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Genevieve Gray

February 12, 2026

5  out of  5
rating by Genevieve Gray
"Brandon and Amy are great! Totally knowledgeable and helpful. They are there to answer a quick question or go into a deep dive explaining everything you could want to know about insurance. Questions are answered with a smile. I feel confident that they will continue to have my best interests at heart and do what they can to ensure my insurance needs are met and that they fit within a workable, manageable budget. I recommend auto, home, and life insurance."
We responded:
"Thank you for the review! We love the feedback you have given. We are ready to serve anyway we can in the future! We appreciate your business! "
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Luke Slusarski

February 11, 2026

5  out of  5
rating by Luke Slusarski
"Great help and answered all of my questions. Thanks!!!"
We responded:
"We are glad we were able to take care of you Luke! Thank you for the review! "
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Priscilla sweitz

February 5, 2026

5  out of  5
rating by Priscilla sweitz
"Shahayla is very friendly!"
We responded:
"We are glad to hear that Shahayla took care of you in a friendly and professional way. Thank you for the review! "
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savanna butler

February 5, 2026

5  out of  5
rating by savanna butler
"Brandon’s agency makes it simple and fast to set up an account. I’ve been very pleased with the accommodation, quick fixes, and great service that Shahayla has been able to give me, as well as her ability to give explanations that make things less difficult to understand."
We responded:
"Thank you for the review! We are happy to hear how Shahayla has made your experience a positive one. We look forward to providing that same experience every interaction! "
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Logan Polvi

January 9, 2026

5  out of  5
rating by Logan Polvi
"Gave us great service on getting us a home insurance policy."
We responded:
"Thank you for the review! Glad to hear you experienced great service with dealing with our office. We are here for when you need us! "
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Tom Lafrenz

December 30, 2025

5  out of  5
rating by Tom Lafrenz
"Thank you for your help in the Medicare transition and helping me get the right plan. It was such and easy process with no hassles. I truly appreciate your knowledge and it was a great experience."
We responded:
"So glad to hear the process of switching Medicare products was a smooth transition. We look forward to continuing working with you in the future! "
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Patricia fredrickson Fredrickson

December 11, 2025

5  out of  5
rating by Patricia fredrickson Fredrickson
"I highly recommend Brandon and his team Shahayla and Amy when shopping for insurance!
He was able to save me tons of money on my car and home insurance, and helped me better understand the coverage I have. They also set me up with a great life insurance policy that provides me more coverage for a better price than what I was receiving before.
Overall, a great team full of very professional people. If you are looking for any type of insurance Brandon and his team are the way to go!"
We responded:
"Thank you for the review! We are so happy to hear we helped you in so many ways. We look forward to taking care of you in the future! "
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marlene dissette

December 2, 2025

5  out of  5
rating by marlene dissette
"I found State Farm after paying an extra extraordinary amount towards another big insurance company. I was pleasantly surprised to have a real person talk to me and about benefits of certain areas of the policy. I would recommend Brandon to anyone in the Lincoln City area. Very easy to talk to and works with you and your needs."
We responded:
"We are so happy you saw the value in our agency! Thank you for the review and looking forward to helping you in the future! "
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Xoe Gyllenskog

November 15, 2025

5  out of  5
rating by Xoe Gyllenskog
"Brandon and his team are great! They were super helpful with our homeowners insurance! I highly recommend this office!"
We responded:
"Thank you for the review! We are happy to meet your insurance needs. Please reach out when you are in need of our assistance! "
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Tisha Crunkleton

November 3, 2025

5  out of  5
rating by Tisha Crunkleton
"Brandon and his team were super helpful with meeting all my insurance and retirement planning needs! Saved over $1000 a year on my auto and home insurance! Was also able to get hooked up with a very affordable life policy to protect my family! Go talk to Brandon and his team!"
We responded:
"We are so happy to hear about your positive experience with our office! Thank you for the feedback! Let us know if you have any questions. We are here to help! "
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Kyle Kennedy

October 27, 2025

5  out of  5
rating by Kyle Kennedy
"Brandon and team are absolutely 5-star. Not only have they been a joy to work with, the rates they helped us secure are vastly lower than any other insurance company we've worked with. I owe this to their efficiency in knowing the coverages, discounts and policies we should take advantage of. We have like 6 policies with them now. Changing and altering policies is easy peasy.

I unequivocally recommend Brandon Carpenter's branch and by extension State Farm"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sharon Jorgensen

August 28, 2025

5  out of  5
rating by Sharon Jorgensen
"Very pleasant experience with Joni and Brandon Carpenter State Farm Insurance, Lincoln City, Or. I did a lot of insurance shopping and Joni was knowledgeable and available with quotes that met my needs. I definitely recommend that you contact them before making your insurance decision. Sharon Jorgensen, Gleneden Beach, Oregon"
We responded:
"Thank you for the review! We are happy Joni was able to help you get great coverage and make it easy to understand. We are here for anything you could need in the future! "
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Jeri Meyer

August 7, 2025

5  out of  5
rating by Jeri Meyer
"I rarely leave reviews, but I felt compelled to share my outstanding experience with State Farm. From the moment I walked through the door, I was treated with genuine care, professionalism, and a level of expertise that’s hard to find these days.

The team took the time to understand my unique needs and explained all my options clearly…no pressure, just honest advice. Whether it was home, auto, or life insurance, they found me the best coverage at a price that fit my budget perfectly. I never felt like “just another client.” Instead, I felt like a valued part of their community.

What truly sets this State Farm agency apart is their responsiveness and support. When I had a claim, they guided me every step of the way and followed up regularly to ensure everything was being handled. That level of service is priceless.

If you’re looking for an insurance agency that combines knowledge, compassion, and integrity, look no further. Brandon and the entire team are top-notch. Highly recommended!"
We responded:
"Thank you for the review Jeri! I’m happy to hear how our office has gone above and beyond for you. We pride ourselves in our customer service and we are here for anything you need in the future! "
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Brian Rogers

August 7, 2025

5  out of  5
rating by Brian Rogers
"Amazing service! They go above and beyond for their customers! Wouldn’t go anywhere else!"
We responded:
"I’m glad our team was able to assist you with a great customer experience. We value our relationships with our customers. Please reach out whenever you need us in the future! "
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Amy Slusarski

July 30, 2025

5  out of  5
rating by Amy Slusarski
"Brandon's team is so friendly and helpful. Whether you work with Shahayla, Joni, or Amy, they are capable of handling questions about anything from your auto or homeowners to life and retirement. Brandon is down to earth and patient. I appreciated my entire experience and highly recommend him and his team!"
We responded:
"Thank you for the review! We are happy to hear we were able to give you an amazing experience as we take pride in taking care of our customers. We are excited to serve you again real soon! "
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Paul Adams

July 21, 2025

5  out of  5
rating by Paul Adams
"Very helpful. Full of information to help!"
We responded:
"I’m glad our office was able to satisfy your insurance needs. If you need anything more from us you know where to find us! "
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Doug Miller

July 10, 2025

5  out of  5
rating by Doug Miller
"Very good, I appreciate his service. Great insurance agent."
We responded:
"I’m glad Brandon was able to assist you and exceed your expectations. We look forward to continuing to serve you "
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Jamie Hess

June 1, 2025

5  out of  5
rating by Jamie Hess
"Brandon is a great guy and is able to help with any of your insurance needs."
We responded:
"Thank you, Jamie! I'm happy to hear that Brandon was able to assist with your insurance needs. We appreciate your feedback and are always here to help with anything else you might need. Thanks for choosing us!"
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Joni Hartford

May 14, 2025

5  out of  5
rating by Joni Hartford
"Brandon and his office crew are amazing! They are very knowledge and ask the right questions to make sure your coverage is adequate and meets your needs! He even visited with me about life insurance to make sure my family was taken care of. Highly recommend this office!"
We responded:
"Thank you, Joni, for your wonderful feedback! I'm glad to hear that our team was able to provide the coverage you need and discuss important aspects. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
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Shahayla Butler

April 17, 2025

5  out of  5
rating by Shahayla Butler
"Brandon and his team were incredibly kind and helpful! They offered me a great auto insurance rate, much better than my previous company, and also set me up with a solid life insurance policy. I highly recommend them to anyone in Oregon looking for a reliable insurance company!"
We responded:
"Thank you, Shahayla, for your wonderful feedback! I'm glad to know that you found our team kind and helpful. It's great to hear that we could offer you a better rate. We truly appreciate your recommendation and are here for any future insurance needs you may have!"
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Danielle Stephen

April 16, 2025

5  out of  5
rating by Danielle Stephen
"Brandon is a very knowledgeable agent. He answered all our questions in a timely manner and set us up with the best car and life insurance. We highly recommend Brandon as an insurance agent."
We responded:
"Thank you, Danielle, for your wonderful feedback! I'm happy to know that I could assist you with your insurance needs. Your recommendation means a lot, and I'm here for any future questions or assistance you might need."
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savanna voyles

April 11, 2025

5  out of  5
rating by savanna voyles
"I highly recommend going and talking to Brandon regarding your insurance and retirement planning needs. Was able to save me tons of money on my insurances. We also worked on my retirement goals too. Go see Brandon!!"
We responded:
"Thank you, Savanna, for your wonderful recommendation! I’m glad I could help you with your insurance needs and support your long-term goals. If you have any more questions or need additional support, feel free to reach out. I’m here for you!"
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Max

March 19, 2025

5  out of  5
rating by Max
"Brandon absolutely hooked my wife and I up with our life insurance policies. Easy going, no fluff, no hassle. I recommend switching to State Farm for Brandon and his team, alone."
We responded:
"Thank you, Maxwell! I'm happy to know that you and your wife had a smooth experience. It's great to hear that our straightforward approach resonated with you. If you have any questions or need further assistance, feel free to reach out anytime."
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Stampede Cleaning Company

March 6, 2025

5  out of  5
rating by Stampede Cleaning Company
"Brandon and his team were very knowledgeable about insurance. They saved me money on not only my auto coverage but also my life insurance. Not only did they protect me and my family but they gave me the most affordable option to do so. Thank you Brandon and team for the best customer service and insurance coverage options!"
We responded:
"Thank you so much for your wonderful feedback! I'm happy to know that our team was able to provide you with knowledgeable service and help save money. It's great to hear that we could offer you affordable options to protect you and your family. If you have any more questions or need assistance in the future, feel free to reach out!"